The agency is concerned with consumer protection and combats commercial fraud in all of its forms, regulates commercial discounts and contests imposes its control over the quality of consumer goods and services to ensure their safety and compliance with the Agency's laws and regulations. It also supervises the regulation of trade in precious metals and precious stones, combating money laundering.
The Agency works continuously to ensure the abundance of staple food and necessary commodities, as well as receiving consumer complaints from all sectors affiliated with the Agency and processing them in accordance with consumer protection laws and regulations.