Receiving a Commercial Complaint X Description consumer Commercial Fraud commercial report An electronic service that enables the consumer to submit a commercial report - to inquire - and to follow up on the status of the report. Service level agreement Steps Conditions Required Documents Click on start the service. Download the commercial report application. Log in via National Access. Choose a new report. Determine the type of report if it is an online store or a commercial store. If the report is on an online store, it will be determined whether it is reliable on the Saudi Business Center platform or if the store has a commercial register. Determine the type of violation. Fill in the establishment data. Fill out the description of the report and the name of the item. Attach the required documents according to the type of report. Approval and acknowledgment. Choose to submit a report. Attach the documents required for the report There is no Start Beneficiary Group Consumer Duration of service 7 working days The service is provided in Arabic and English Service Delivery Channels website Service Fees Free For Frequently Asked Questions Click Here You can call the unified number 1900 To contact via e-mail cs@mc.gov.sa For more communication channels, click here Receiving a Commercial Complaint Rate: 2.1 / 5 Number of votes: 23964 Add Comment Dear customer, if you are unable to obtain the service electronically, you can contact us via email 24/7, or via the Consumer Complaints Call Center 1900 from 8:00 AM to 12:00 midnight 7 days a week. Comments( 1 ) 09 Jun 2023 12:00 AM The service is great Reply: Dear Customer of the Ministry of Commerce - We are glad to serve you. Escalation × Please sign in to use this service Escalation × Add Comment × Last Modified 25 Dec 2018 ShareMC