Electronic branch X Description Merchant digital branch Business sector An electronic service provided by the Ministry of Commerce, which allows beneficiaries to apply for services and follow up on requests easily and without the need to visit service centers. Choose the required service, specify the region, and upload the necessary documents so that the competent employee can review your request and respond to you quickly, which ensures saving your time and effort electronically without the need to visit the Ministry branches. Service level agreement Steps Conditions Required Documents Log in to the service. Log in to the account (username and password). Click on the (Submit a New Application) icon. Enter the commercial registry number, specify the region, and then the type of service. Click on the (Start Service) icon. Enter the necessary attachments and notes and then click on the (Send request) icon to be checked and approved by the employee online. To complete your transaction through the electronic branch service Beneficiary Group Electronic branch Duration of service The service is provided in Arabic Service Delivery Channels website Launch Date 08 Dec 2020 Service Fees Pay Methods For Frequently Asked Questions Click Here You can call the unified number 1900 To contact via e-mail cs@mc.gov.sa For more communication channels, click here Electronic branch Rate: 2.5 / 5 Number of votes: 7031 Add Comment Dear customer, if you are unable to obtain the service electronically after a full working day, you can visit the Ministry’s branches during official working hours to obtain the service manually, from Sunday to Thursday from 7:30 AM to 2:30 AM, and to access the geographical locations of our centers (click here) Related Services Inquiring about Immediate Violations E-Authorization Franchise Registration Document verification service Request for permits to travel abroad for the purpose of investment Commercial establishments reporting cases of cover-up in other establishments (trial launch) Transaction Inquiry Service Comments( 1 ) 04 Jun 2023 12:00 AM I would like to file a commercial complaint Reply: Dear customer of the Ministry of Commerce - We hope that you will file your complaint through the “Commercial Report” application, along with the full details of your complaint: mc.gov.sa/C-app Escalation × Please sign in to use this service Escalation × Add Comment × Last Modified 25 Dec 2018 ShareMC