Electronic branch



digital branch

Business sector

The electronic branch enables the Ministry’s customers wishing to visit one of the customer service centers around the Kingdom to benefit from manual services, to apply online by selecting the service from the list of services and specifying the area, and then uploading the necessary attachments for the request to be studied by the concerned employee and responding to it without the need to review the Ministry’s branches.​

This service is only available in Arabic, therefor, Arabic speaking stakeholders can benefit from it.​

To complete your transaction through the electronic branch service
Beneficiary Group
  • Merchant
  • Electronic branch
Duration of service

Service Delivery Channels


Launch Date

08 Dec 2020

Service Fees

Pay Methods
Rate: 2.4 / 5 Number of votes: 6855

Comments( 1 )

04 Jun 2023 12:00 AM

I would like to file a commercial complaint

Reply: Dear customer of the Ministry of Commerce - We hope that you will file your complaint through the “Commercial Report” application, along with the full details of your complaint: mc.gov.sa/C-app

Last Modified 25 Dec 2018
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