SERVICES EVALUATION, THE Third QUARTER OF 2024 AD

 

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 Top Services rating


Service Name 
The number of operations executed
Service channel
Service rating
The number of complaints about the service
Number of closed complaints
Amendment of commercial register
91,628
Electronic
93%
4,268
4,255
Renewal of commercial register
235,106
Electronic
94%
3,762
3,762
Transfer of ownership of commercial register
49,196
​Electronic
98%
1,092
1,092
Issuance of commercial register
116,689
Electronic
96%
2,235
2,230​
Trader-Conversion of commercial register type
5,780
Electronic
93%
217
215

Lo​w Services rating​

Service Name 
The number of operations executed
Service channel​
Service rating
The number of complaints about the service
Number of closed complaints
Measures to improve the percentage of satisfaction​
Trader-Reservation of trade name
156,780
Electronic​86%
5,703
5,618
Review the improvement version to raise the quality of service
Issuance of main professional license
908
Electronic
87%
85​

85
​Review the improvement version to raise the quality of service
Amendment of professional license
76

Electronic
100%
22
22
​Review the improvement version to raise the quality of service
Extract of commercial register data
9,310
Electronic​
78%
​​
98

98
​Review the improvement version to raise the quality of service
No commercial register
1,071
Electronic
79%
11
11​
​​Review the improvement version to raise the quality of service

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Note: The evaluation of these services was based on a target of 90%.​

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Last Modified 24 Oct 2024
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