3124 Field Inspection Tours were carried out in Different Regions of the Kingdom
During the first week of the academic year, MCI inspectors monitored and detected 153 violations in libraries and stationery stores in various regions of the Kingdom for non-compliance with the official conditions and regulations.
Meanwhile, MCI inspection teams carried out (3124) field tours on shops and school supplies outlets, during the period from 26.12.1438 AH to 01.01.1439 AH, to monitor and control the markets and shops and to ensure the availability of products and school supplies, as well as to control the prices.
The violations included not placing the price tags on the items, and this represents 78% of the total violations, followed by 19 violations for not writing the commercial data and invoices in Arabic, and then 8 violations for abstention of giving invoices to customers. The inspection teams also detected other irregularities, such as: the difference between the price on the shelf and that with the cashier, also the announcement of sales and promotions without license, also the country of origin is not mentioned on some items, in addition to selling counterfeit goods.
MCI would like to confirm the continuation of its inspection and control rounds on stationery & school supplies outlets. Therefore, all consumers are kindly requested to report and lodge their complaints and observations through MCI Consumer Call Center (1900) or through the application of a Commercial Violation Report, via their smart devices, or uploading their reports through MCI website.