MCI inspection teams at Qassim Region had carried out 1200 inspection tours during the past week. These inspection tours included: Groceries, hypermarkets, vegetable and fruit shops, poultry, fish and meat shops, bakeries, and gas stations. This is to ensure the continuity of work of such establishments in providing the services and food supply to the consumers, also to verify their commitment to Consumer Protection Regulations,
The Ministry of Commerce would like to confirm that the work at these facilities is running smoothly, in terms of the availability and abundance of goods and food stock, also the flow of food supplies, basic commodities and consumables.
The 1,200 inspection rounds included, Buraidah, Unaizah, Al-Rass, Muthanab, Al-Bukayriyah, Al-Badai’ah, Al-Asyah, Al-Nabhaniyah, Ayoun Al-Jawa, Riyadh Al-Khobara, Al-Shamasia, Aqlat Al-Suqour, Dhuria, including as well the affiliate centers. MCI at Qassim had responded to 500 complaints and reports, necessary action had been taken and the legal penalties were imposed against the violators.
Notably, the consumers can use the electronic applications for food delivery during the period of curfew. They can order whatever they like of foodstuffs and consumables through these e-applications.
The Ministry of Commerce urges all citizens and residents to use the electronic food delivery applications for ordering all their food supplies and consumables during the period of permitting roaming as well, and not to leave their houses except for the extreme necessity. This is to preserve their health and safety, and this is in compliance with the wise leadership instructions and orders.
The Ministry of Commerce also continues to receive the consumers’ complaints and report round the clock through MCI Consumer Call Center (1900), or through the application of a Commercial Violation Report, or via the Ministry’s website.