MCI inspection teams had carried out 2763 inspection tours on markets and outlets selling new and used household appliances, like (air conditioners, refrigerators, washing machines, electrical appliances) during the last week in all regions of the Kingdom, resulted in confiscating 840 items in violation, and issuing 221 violation notices.
The most prominent violations were related to Trade Data System, such as not placing the price tag on the products, also refraining to give invoices, besides differences between the price on the shelf and that with the cashier.
These inspection tours are part of the Ministry's efforts and endeavor to control the shops and commercial establishments, selling new and used household appliance, as well as to ensure compliance with the provisions of Consumer Protection Regulations applied by the Ministry, including the Anti-Commercial Fraud Law, the Trademark System, Trade Data System, Anti-Commercial Concealment Law, besides verifying the conformity of the products to the approved Saudi Standard Specifications, since these products may pose risk on their users.
Failure to comply with the Consumer Protection Regulations is punishable by penalties of up to one million riyals or imprisonment for a period not exceeding three years or both, also defaming the violators in the local newspapers.
MCI calls on all consumers to lodge their complaints and observations through MCI Consumer Call Center (1900), or through the application of a Commercial Violation Report, or via the Ministry's website.