The Ministry of Commerce has recently inaugurated a new branch in the Al Qurayyat Governorate of the Jouf region to provide essential services to the business sector and consumers in Al Qurayyat and neighboring areas.
Spanning an area of 5,700 square meters, the new facility is strategically located on Othman bin Affan Road, between King Fahd Road and the international highway.
In line with the Ministry's commitment to delivering services in a modernized manner throughout different regions of the Kingdom, this initiative reflects its dedication to ensuring seamless procedures and addressing customer challenges. It also emphasizes the importance of stringent market oversight, consumer protection, and adherence to regulations.
The Ministry's customer service centers embody a comprehensive employee approach within a modern and innovative work environment, leveraging advanced technologies. These technological advancements streamline procedures, saving valuable time for customers and enhancing the delivery of top-notch services. Furthermore, a specialized self-service area is provided, allowing customers to effortlessly access the specific services they need in an automated manner. Additionally, designated streams and categorized service groups are in place to ensure that customers can easily navigate and obtain the services they seek with utmost convenience and simplicity.
The Ministry prioritizes customer satisfaction by actively measuring their level of contentment with the services offered. They seek to gather feedback and impressions from customers through regular evaluations, ensuring continuous improvement based on their input.
Emphasizing digital convenience, the Ministry also offers a range of round-the-clock electronic services for companies and enterprises through its website at mc.gov.sa, with the goal of facilitating business activities, fostering investor confidence, and improving the overall commercial and investment environment across the Kingdom.