Restaurants and cafés are required to make their order delivery cap policy clear and transparent to customers, emphasized Ministry of Commerce Spokesman Abdulrahman Al-Hussein.
In his official social media account, the spokesman stated that any eatery that has a minimum order policy must explain it. Eateries must adhere to four criteria: the minimum order policy must be clearly displayed; it must be included on the menu; it must be visible when food is ordered electronically or over the phone; and the order cancellation policy must be clear.
Al-Hussein pointed out that no fees must be imposed on services related to customers’ orders.