As part of enhancing joint innovation, and in partnership with the Digital Government Authority, the Ministry of Commerce has published a survey to engage beneficiaries and specialists in an initiative to develop interactive merchant journey guides.
The survey aims to involve beneficiaries in developing the guides for the merchant’s journey in obtaining electronic services, by collecting suggestions and challenges through an open-ended question. In doing so, the Ministry seeks to provide an advanced service experience that reflects the voice of the beneficiary and translates his needs into practical solutions that support the commercial environment and contribute to improving the quality of electronic services.
The consultation can be viewed and participated in through the following link
Click here