MCI Urges the Shops to provide and use Coins to avoid the relevant penalties
The Ministry of Commerce and Investment had coordinated with the Saudi Arabian Monetary Agency during the last period to provide coins through the commercial banks in the Kingdom. Therefore, the Ministry will follow up and monitor the shops that did not commit to providing coins while selling their products.
This procedure has been taken to confirm the right of the consumer to take the rest of his money even in parts of the riyal (Halala) when buying something from the shops, because some shops used to pay the rest of the money in terms of chewing gum or tissues or bottled water. This action is considered illegal and the consumer must take the rest of his money even in parts of SR, and he should not be obliged to buy additional items he is not in need of.
The Ministry would like to confirm that all the shops must pay the rest of the price in coin. Therefore, they should provide coins for the consumers, otherwise they will be liable to the relevant fines and penalties.
It is worth mentioning that the Saudi Arabian Monetary Agency (SAMA) has issued new coins as part of SR, such as 5 halalas, 10 halalas, 25 halalas, 50 halalas, in addition to 1 riyal and 2 riyal coins.
All commercial establishments are requested to provide all categories of coins to consumers through banks, especially with the application of value added tax on goods and services.
MCI calls on all consumers to cooperate and to report about those who do not provide coins for the consumers through MCI Consumer Call Center (1900), or through the application of a Commercial Violation Report or via the Ministry's website.