The Ministry of Commerce receives reports on commercial violations within its jurisdiction through the "Commercial Violation" app, which requires downloading and logging in through the unified national access to ensure the credibility of the reporter’s data.
13 types of commercial communications received by the Ministry of Commerce
- Warranty, Maintenance, and Spare Parts Complaints
- Electronic Payment Complaints
- Return and Refund Complaints
- Sales and Invoice Complaints
- Fuel Station, Energy Efficiency Card, and Fuel Economy Complaints
- Discount and Contest Complaints
- Precious Metals and Gemstones Complaints
- Spoiled Goods and Missing Product Data Complaints
- Commercial Concealment Complaints
- Recall Campaign Complaints
Download the "Commercial Violation" application
Commercial Violation - Google Play
Through this application, you can report a Commercial Fraud Notification, by your smartphone with the possibility of attaching photos and determining the location directly, as well as access and follow up your notifications. This application also allows you to review goods recalling ads, the campaigns launched by the Ministry and the news related to consumers.
Commercial Violation - App Store
Through this application, you can report a Commercial Fraud Notification, by your smartphone with the possibility of attaching photos and determining the location directly, as well as access and follow up your notifications. This application also allows you to review goods recalling ads, the campaigns launched by the Ministry and the news related to consumers.
