Franchise System Violations X Description Merchant companies business sector An electronic service provided by the Ministry of Commerce that enables beneficiaries to report any practices that may constitute a violation of the Commercial Franchise Law and its implementing regulations. The Ministry values the role of whistleblowers in promoting compliance and appreciates their initiatives, which reflect integrity and national responsibility. Reports can be submitted through its electronic channels without the need to visit the Ministry's branches. Service level agreement Steps Conditions Required Documents Click Start Service. Log in via National Access. Fill in the information indicated within the service. Submit the request. National ID data for Saudis and citizens of Gulf Cooperation Council countries - or resident ID data for non-Saudis - or passport data. A copy of the legal power of attorney and the legal representative's national ID data. The defendant's information. A copy of the documents supporting the report. Attach supporting documents for the violation. Start Beneficiary Group Merchant Duration of service 7 working days The service is provided in Arabic Launch Date 02 Sep 2025 Service Fees Free For Frequently Asked Questions Click Here You can call the unified number 1900 To contact via e-mail cs@mc.gov.sa For more communication channels, click here Franchise System Violations Rate: 0 / 5 Number of votes: 0 Add Comment Related Services Complaints of violations of the companies system Commercial Registry System Violations Trade Names System Violations Escalation × Please sign in to use this service Escalation × Add Comment × Required Field Required Field Last Modified 25 Dec 2018 ShareMC