SERVICES EVALUATION, Fourth QUARTER OF 2023 AD Page Content Top Services ratingService Name The number of operations executedService channelService ratingThe number of complaints about the serviceNumber of closed complaintsAmending a CR95.829Electronic94%3.0663.055Dealer-detailed printing7,509Electronic0%00Transferring the CR from an institution to a company3,110Manual91%11Renewal of CR218,019Electronic96%3.4993.484Transferring ownership of a CR14,920Electronic98%767764Low Services ratingService Name The number of operations executedService channelService ratingThe number of complaints about the serviceNumber of closed complaintsMeasures to improve the percentage of satisfactionIssuing a major professional license754Electronic80%312312Review the improvement version to raise the quality of serviceRenewal of a professional license1.060Electronic90%00Review the improvement version to raise the quality of serviceAmending a professional license99Electronic74%00Review the improvement version to raise the quality of serviceRequest a new license (laboratory licenses)28Electronic100%44Review the improvement version to raise the quality of serviceIssuing licenses for precious metals and gemstones56Electronic100%77Review the improvement version to raise the quality of serviceNote: The evaluation of these services was based on a target of 90%. Last Modified 12 Mar 2024 Rate Share MC