SERVICES EVALUATION, Third QUARTER OF 2023 AD Page Content Top Services ratingService Name The number of operations executedService channelService ratingThe number of complaints about the serviceNumber of closed complaintsAmending a CR116,045Electronic93%3.2873.270Dealer-detailed printing5,033Electronic0%00Transferring the CR from an institution to a company2,354Manual91%55Renewal of CR164,343Electronic91%5.7165.691Transferring ownership of a CR9,452Electronic95%1.5301.520Low Services ratingService Name The number of operations executedService channelService ratingThe number of complaints about the serviceNumber of closed complaintsMeasures to improve the percentage of satisfactionIssuing a major professional license795Electronic93%139139Review the improvement version to raise the quality of serviceRenewal of a professional license449Electronic90%00Review the improvement version to raise the quality of serviceAmending a professional license93Electronic90%00Review the improvement version to raise the quality of serviceRequest a new license (laboratory licenses)29Electronic100%44Review the improvement version to raise the quality of serviceIssuing licenses for precious metals and gemstones69Electronic100%1414Review the improvement version to raise the quality of serviceNote: The evaluation of these services was based on a target of 90%. Last Modified 12 Mar 2024 Rate Share MC