SERVICES EVALUATION, Second QUARTER OF 2023 AD Page Content Top Services ratingService Name The number of operations executedService channelService ratingThe number of complaints about the serviceNumber of closed complaintsAmending a CR56,096Electronic91%1.7341.734Dealer-detailed printing2,772Electronic0%00Transferring the CR from an institution to a company2,005Manual95%00Renewal of CR109,275Electronic94%3.6763.676Transferring ownership of a CR1,275Electronic91%517517Low Services ratingService Name The number of operations executedService channelService ratingThe number of complaints about the serviceNumber of closed complaintsMeasures to improve the percentage of satisfactionIssuing a major professional license653Electronic85%133133Review the improvement version to raise the quality of serviceRenewal of a professional license192Electronic82%00Review the improvement version to raise the quality of serviceAmending a professional license88Electronic78%00Review the improvement version to raise the quality of serviceRequest a new license (laboratory licenses)40Electronic100%33Review the improvement version to raise the quality of serviceIssuing licenses for precious metals and gemstones46Electronic100%88Review the improvement version to raise the quality of serviceNote: The evaluation of these services was based on a target of 90%. Last Modified 12 Mar 2024 Rate Share MC